Hyderabad Electric Supply Company (HESCO) stands as a pivotal entity in the realm of electric supply in Hyderabad and its surrounding regions. With a commitment to providing reliable electricity services, HESCO plays a crucial role in powering homes, businesses, and industries.
This guide aims to delve deep into the workings of HESCO, shedding light on its services, operations, and office timings.
| Full Name | HESCO (Hyderabad Electric Supply Company) |
| Website | www.hesco.gov.pk |
| Headquarters | Hyderabad Electric Supply Company (HESCO) WAPDA Colony, HESCO Office Complex, Hussainabad, Hyderabad, Sindh, Pakistan |
| Office Timings | 09:00 AM to 05:00 PM (Mon – Friday) |
| NAME | MOBILE |
|---|---|
| 03- HESCO Federal Complaint Cell | 03372192750 |
| 118-HESCO Helpline 01 | 03372192751 |
| 118-HESCO Helpline 02 | 03372192752 |
| 118-HESCO Helpline 03 | 03372192753 |
| HESCO Whatsapp Support | Not Available |
| dmprhescohyd@gmail[dot]com |
Services Offered by HESCO: HESCO is dedicated to delivering a range of services aimed at meeting the diverse needs of its consumers. These services include:
- Electricity Distribution: HESCO ensures the distribution of electricity to residential, commercial, and industrial consumers across its operational areas.
- New Connections: The company facilitates the process of acquiring new electricity connections, ensuring a smooth and efficient setup for customers.
- Billing and Payment: HESCO manages billing processes, issuing timely bills and providing various payment options to consumers for their convenience.
- Complaint Resolution: With a focus on customer satisfaction, HESCO promptly addresses complaints related to power outages, billing discrepancies, and other issues.
- Technical Support: The company offers technical assistance to consumers, including troubleshooting, meter reading, and other related services.
Operations of HESCO: HESCO operates with a commitment to efficiency, reliability, and customer satisfaction. Key aspects of its operations include:
- Infrastructure Maintenance: HESCO maintains and upgrades its infrastructure to ensure uninterrupted power supply and meet growing energy demands.
- Network Management: The company manages a vast network of power lines, substations, and distribution points to efficiently distribute electricity across its service area.
- Load Management: HESCO employs strategies for load management to balance power supply and demand, especially during peak hours.
- Safety Measures: Safety is paramount in HESCO’s operations, with strict adherence to safety protocols to prevent accidents and ensure the well-being of employees and consumers.
- Environmental Initiatives: HESCO is committed to environmental sustainability and implements initiatives to minimize its ecological footprint, such as promoting energy efficiency and renewable energy sources.
HESCO Circles & Serving Areas
| Circle | Divisions | Sub Divisions |
|---|---|---|
| Hyderabad | 04 | 16 |
| Badin (Laar) | 05 | 19 |
| Shaheed Benazir Abad (Nawabshah) | 03 | 21 |
| Mirpurkhas | 03 | 13 |
Office Timings of HESCO:
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 9:00 AM | 5:00 PM |
| Tuesday | 9:00 AM | 5:00 PM |
| Wednesday | 9:00 AM | 5:00 PM |
| Thursday | 9:00 AM | 5:00 PM |
| Friday | 9:00 AM | 5:00 PM |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Conclusion: In conclusion, Hyderabad Electric Supply Company (HESCO) plays a vital role in providing electricity services to the region.
Through its array of services, commitment to operational excellence, and adherence to customer-centric practices, HESCO continues to be a trusted partner in meeting the energy needs of consumers.
With transparent office timings provided for customer convenience, HESCO strives to ensure accessibility and reliability in its operations.