Faisalabad Electric Supply Company (FESCO) is one of the major electricity distribution companies in Pakistan. Serving the regions of Faisalabad, Jhang, Sargodha, and Mianwali, FESCO is responsible for the distribution of electricity to millions of consumers, including residential, commercial, and industrial sectors. This article provides a detailed overview of FESCO, covering its history, services, operational areas, and office timings.
| Full Name | Faisalabad Electric Supply Company |
| Address | FESCO Headquarters, West Canal Road, Abdullahpur, Faisalabad, Punjab, Pakistan. |
| Fesco Helpline: | 041 9220233 or 080066554 |
| Website: | www.fesco.com.pk |
| Caudit@fesco.com.pk | billing.fesco@gmail.com (Billing Complaints) | |
| Office Timings | 09:00 AM – 05:00 PM (MON – FRIDAY) |
FESCO Main Offices
- Jhang Regional Office
- Address: FESCO Regional Office, Near Eidgah Road, Jhang Sadar, Punjab, Pakistan.
- Sargodha Regional Office
- Address: FESCO Regional Office, Near Jinnah Hall, Sargodha, Punjab, Pakistan.
- Mianwali Regional Office
- Address: FESCO Regional Office, Near District Courts, Mianwali, Punjab, Pakistan.
History and Background
FESCO was established to streamline the distribution of electricity in the Faisalabad region, which is known for its vibrant industrial activities, particularly in textiles. Since its inception, FESCO has played a crucial role in supporting the region’s economic growth by ensuring a reliable power supply.
Services Provided by FESCO
FESCO offers a wide range of services aimed at ensuring efficient and reliable electricity distribution. These services include:
- Electricity Distribution: FESCO distributes electricity to residential, commercial, and industrial consumers across its operational areas.
- Billing Services: The company provides comprehensive billing services, including the issuance of electricity bills, payment processing, and addressing billing inquiries.
- Customer Support: FESCO has a dedicated customer support system to address consumer complaints, service requests, and other inquiries.
- New Connections: The company facilitates the provision of new electricity connections, including domestic, commercial, and industrial connections.
- Load Management: FESCO manages the load distribution to prevent overloading and ensure a steady power supply to all consumers.
Operational Areas
FESCO’s operational areas are divided into several regions to manage the distribution network efficiently. These regions include:
- Faisalabad Region: The core area of FESCO’s operations, encompassing the city of Faisalabad and surrounding areas.
- Jhang Region: Covering the district of Jhang and nearby areas.
- Sargodha Region: Serving the city of Sargodha and its adjacent localities.
- Mianwali Region: Encompassing the district of Mianwali and its neighboring regions.
Office Timings
To cater to the needs of its vast consumer base, FESCO has established multiple offices across its operational regions. Below is a table detailing the office timings for FESCO’s main offices:
| Office Location | Day | Opening Time | Closing Time |
|---|---|---|---|
| Faisalabad Head Office | Monday – Friday | 09:00 AM | 05:00 PM |
| Saturday | 09:00 AM | 01:00 PM | |
| Sunday | Closed | ||
| Jhang Regional Office | Monday – Friday | 09:00 AM | 05:00 PM |
| Saturday | 09:00 AM | 01:00 PM | |
| Sunday | Closed | ||
| Sargodha Regional Office | Monday – Friday | 09:00 AM | 05:00 PM |
| Saturday | 09:00 AM | 01:00 PM | |
| Sunday | Closed | ||
| Mianwali Regional Office | Monday – Friday | 09:00 AM | 05:00 PM |
| Saturday | 09:00 AM | 01:00 PM | |
| Sunday | Closed |
Consumer Services and Initiatives
FESCO is committed to enhancing consumer satisfaction through various initiatives, such as:
- Online Billing and Payments: Consumers can view and pay their electricity bills online through FESCO’s website and mobile app.
- Customer Service Centers: FESCO has established customer service centers in all major regions to address consumer complaints and service requests promptly.
- Energy Conservation Programs: FESCO actively promotes energy conservation programs to encourage consumers to use electricity efficiently.
Conclusion
Faisalabad Electric Supply Company (FESCO) is a vital entity in Pakistan’s electricity distribution sector. With its comprehensive services, extensive operational areas, and commitment to consumer satisfaction, FESCO plays a pivotal role in supporting the economic and social development of the regions it serves.
Whether it’s through ensuring a reliable power supply, providing excellent customer service, or promoting energy conservation, FESCO continues to be a cornerstone of progress in Faisalabad and beyond.
